FAQ

Opening hours
We are open for you from Monday to Saturday from 10:00 - 19:00.

Tax Free Shopping
With our partner Premier Tax Free, you as a non-EU citizen can have the VAT on your purchases refund the VAT on your purchases. The necessary Tax Free receipts can be found at the checkouts.

Cashless payment
Would you like to pay by card in our store? Of course we accept all all major EC and credit cards.

Internet access
Would you like to quickly check your emails or surf the web during your shopping trip? surf the web?
We offer our customers a WLAN hotspot WLAN hotspot throughout the store.

Lost property
Have you lost or forgotten something in our store?
We keep lost property at ground floor at the main cash desk.

Gift card
Would you like to give your friends or relatives something from our store but are not sure about the size? but are not sure about the size? No problem, at our gift cards with the desired value are available at our checkouts.

Gift wrapping
Goods that you have purchased in our store can be gift-wrapped on the first floor next to the at the packing table on the ground floor next to the main checkout.

Individual customer advice
At LODENFREY, our employees take time for our customers. Our staff are happy to offer advice as part of a personal shopping experience questions about the right outfit for every occasion. Ask a member of staff in the ask a member of staff in the relevant department and we will help you help you fulfill your individual wishes.

Press
Please address press inquiries to: Agentur Schöller & von Rehlingen Widenmayerstraße 32 80538 Munich Tel: +49 (0) 89 - 99 84 270 , E-Mail: hello@svr-pr.de

Arrival by public transportation
With the subway and S-Bahn to Marienplatz (all lines) it is only a few minutes' walk to our store.

Tram line 19 stops directly in front of our store (stop: Theatinerstraße).

Directions by car
Address for arrival by car: Maffeistraße 7, 80333 Munich
GPS data: Latitude 48.13949; Longitude 11.57404

Parking
Unfortunately, it is not possible to park directly at our premises. The nearest parking garages in the area are:

Bavaria Parkgaragen Ltd.
Salvatorplatz 1, 80333 Munich
+49 89 - 92 86 83 05
Mon - Sun, open 24 h
Stop: Odeonsplatz

Oberpollinger parking garage
Neuhauser Straße 18, 80331 Munich
+49 89 - 29 02 37 59
Mon - Sun, open 24 h
Stop: Karlsplatz Stachus / Lenbachplatz

G.P. Parkhaus Betriebs-GmbH
Hochbrückenstraße 9, 80331 Munich
+49 89 - 29 87 22
Mon - Sun, open 24 h
Bus stop: Isartor

Bavaria Parkgaragen GmbH Rieger City
Frauenstraße 38, 80469 Munich
+49 89 - 24 22 876
Mon - Sun, open 24 h
Bus stop: Isartor

Parkaus am Marienplatz
Rindermarkt 16, 80331 Munich
+49 89 - 26 51 13
Mon - Sun, open 24h
Bus stop: Marienplatz

Parking garage Oberanger
Oberanger 27, Angerhof, 80331 Munich
+49 1802 - 737 84 71 00
Mon - Sun, open 24h
Stop: Marienplatz / Sendlinger Tor

Parking garage Senefelderstraße
Senefelderstraße 7, 80336 Munich
+49 89 - 59 79 79
Mon - Sun, open 24h
Bus stop: Munich Central Station

If you are still not quite sure whether the garment is really the right one,
you can leave your item in the department for up to three days.

Would you like to return or exchange an item from our company?
No problem. problem. You can return unworn clothing or unused goods within two weeks on presentation the receipt within two weeks.
To do this simply contact a member of staff in the department where you bought the item. purchased the item.

Credit card (Visa, Mastercard, AMERICAN EXPRESS)
Riverty (invoice)

For further information please click here.

Deliveries to Switzerland:

We charge a flat-rate shipping fee of CHF 15 per order for shipping to Switzerland. Delivery is made by Swiss Post. The delivery time is usually 4-7 days after conclusion of the contract.

Delivery periods:

If no other period is specified in the respective offer, the goods will be delivered within 4-7 days for deliveries to Switzerland.

Please note that there is no delivery on Sundays and public holidays. will be made. If you have ordered items with different delivery times, we will send the goods we will send the goods in a single shipment, unless we have made have made any deviating agreements with you. The delivery time is determined in this case according to the article with the longest delivery time that you have ordered.

For further information please click here.

Returns

The refund of the purchase price of returns depends on the respective payment method.

Purchase on account:
Please reduce the invoice amount yourself by the value of the returned goods.

credit card:
In this case, you will receive a credit to the specified card account.